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AC Self Storage Solutions Acquires Storage Solutions of Corinth, Texas

Article-AC Self Storage Solutions Acquires Storage Solutions of Corinth, Texas

AC Self Storage Solutions LLC of Newport Beach, Calif., acquired Storage Solutions of Corinth, a class-A self-storage facility in a Dallas suburb.

Acquisition debt financing of approximately 65 percent of the purchase price was secured from a major national commercial mortgage-backed securities (CMBS) lender. The non-recourse loan has a 30-year amortization with two years of interest-only payments.

It looks like the CMBS lenders are coming back strong, said Troy Downing, president of AC Self Storage Solutions LLC. Loan terms are getting very close to where they were before the resets in the commercial lending industry, and we were very happy to see a smooth, efficient closing that went from loan application to funding in 35 days.

The purchase price was not disclosed, but the buyer indicated the facility traded just below an 8 percent cap rate based on current, not pro forma, numbers. Paul Darden, owner, and Bill Conerly, district manager, of the Paul Darden Co. of Dallas represented the seller.

Storage Solutions of Corinth, 3701 FM 2181, has 767 self-storage units and 97,325 net rentable square feet. Its approximately 90 percent occupied with residential and commercial tenants. AC Self Storage Solutions, LLC plans on upgrading the local property management using its own property management company, Westport Properties. In addition, AC Self Storage Solutions plans on implementing a tenant-insurance program that was not offered by prior ownership.

The acquisition is the companys second in 90 days. In mid-April, it made an all-cash purchase of 470-unit Rivergate Self Storage, a class-A facility in Murfreesboro, Tenn., a suburb of Nashville.

AC Self Storage Solutions LLC is an owner/operator of self-storage commercial real estate. Its focused primarily on acquiring stable, cash-flowing, self-storage facilities mainly in the Sunbelt and select areas of the United States that exhibit strong local demographics needed for successful income-producing self storage operations. The company is a joint venture between Axxcess Capital Ventures and Specialized Storage Management Holding LLC. The team is made up of professionals from diverse backgrounds in self-storage, commercial real estate, asset management, investment banking, technology and finance.

ISS Blog

Stop Whining and Start Acting (Literally): An Open Letter to Self-Storage Professionals

Article-Stop Whining and Start Acting (Literally): An Open Letter to Self-Storage Professionals

By Randy A. Smith

Theres a lot of chatter in our industry these dayssome would call it whiningabout the economy, lack of access to capital, soft occupancy rates, property taxes, discounting, unrealistic buyers and sellers, long lease-up times You name it, and youre sure to hear someone complaining about it. But more than any other issue facing this business, I hear the most whining about one in particular (more on this in a moment).

For the last two years, I have attempted to interject an idea into the industry about a new (actually, old) approach to marketing and creating demand for self-storage. It consists of casting aside traditional self-storage marketing methods (which no other industries really use) and adopting a non-traditional approach (its only non-traditional in our industry). Im talking about broadcast media.

At Another Closet Self Storage in McAllen, Texas, we use TV and radio to promote our facilities and are experiencing tremendous success with it, even though we operate in one of the poorest areas of our state and have the highest unemployment rate as well. The related articles Ive written for trade publications have generated discussions with owners, operators and managers across the country. Ive been to conventions, seminars and retreats, speaking with industry insiders and those who have far more time in the industry than my 10 years.

In short, all responses to my idea fall into one of three categories. Maybe 10 percent of folks see the potential and are actively pursuing the concept. Another 10 percent reject it out of hand as ridiculous. The middle 80 percent say something like, Im glad it works for you, but it wont work in our market, or I only have one or two facilities and it wont do me any good, or Its not cost effective, or (insert your reason here). Well, Id like to respectfully disagree and prove you wrong, and I will do it by referring to a current issue in our industry on which we all pretty much agree.

What has generated a tremendous amount of interest in self-storage over the last year? What has had most operators cringing about what new light is being shed on the industry? What are facility managers talking about all across the nation? Thats right, the impact of Storage Wars, otherwise known as reality (not really) TV.

On one hand, the majority of self-storage operators say broadcast media wont work in their market, but on the other, almost every single one of them will tell you storage-related TV has cast the industry in a negative light. Will you pause a moment and see the tremendous mental disconnect here?

So effective is this supposedly unsuccessful and impractical media that self-storage associations nationwide are rounding up legal experts to give seminars on proper lien sale and disposal procedures. Almost every issue of industry magazines contains an article concerning some aspect of Storage Wars. Industry blogs include posts about the show, its unreality and undesirable effects. At every industry event youll hear the subject discussed, and youll be asked how the show has affected your facility auction attendance.

All this from one TV program. You say using TV is not a viable option to market your self-storage facility, but then in the next breath you tell me a TV program has had a national impact on the industry. Both of these statements cannot be true!

Like it or not, Storage Wars has branded our industry, though it hasnt done anything for our public image. On the contrary, its tarnished it. But lets point the finger where the blame is largely due It rests most squarely on our own shoulders because as a whole, the self-storage industry has done a lousy job of branding itself to the public. We have let those outside our industry define us. We are always reacting, never being proactive in a public sense.

We are a highly fragmented industry, but thats the reason behind our associations: to gain strength in numbers and speak in a unified voice. In my opinion, the associations have focused too much on legislative issues. Dont get me wrongthose issues are important, and I love the associations, belonging to one of the best ones in the nation. But far more important to our industry is the shaping of our public image. As the saying goes, perception is reality, and right now, the publics perception of self-storage is not a reality we want.

Where are the PR campaigns that educate the public on how self-storage can improve your quality of life and how it isnt just something you need when you move? There are none. Who is hiring media consultants or PR firms to make TV and radio commercials that can be licensed to self-storage operators on a local level to promote our business in a positive way? No one.

Look at the beef, oil, gas and milk industries. They all have their lobbyist arms to keep an eye on legislation, but they also run hundreds and thousands of ads on radio and TV to brand their products in a favorable light. Self-storage is doing none of that. Were rushing like lemmings over a cliff, sinking huge sums of money into this black hole called the Internet, all competing only for todays customer. What about tomorrows customer, the one who could rent 90 days, six months, a year, or even five years from now?

What are we as an industry doing to brand self-storage as a natural part of life to coming generations? What are we doing to instill the following in the public mindset: You stay in school, graduate, go to college, rent a small storage unit, get married, rent a bigger storage unit, buy a house, rent an even bigger storage unit, have kids, get an even BIGGER storage unit, send the kids to college, rent them a small storage unit, etc.?

You cant brand your business or your industry on Facebook or Twitter or by bidding on 500,000 Google keywords every day. You dont build widespread public awareness by handing out candy jars to apartment-complex managers, holding flea markets at your facilities, or bringing in the moon-jumps and hotdogs for a Saturday party. You dont get accepted by the masses and train them to see/use self-storage as an extension of their own homes by putting coupons on doorknobs. You brand yourself and your industry by using mass broadcast media.

Look at what every other industry is doing It aint what weve been doing. For all of the creative (translation: cheesy) marketing efforts weve used in our industry over the last 20 years, we got soundly trounced nationwide and had our image set back a decade in just six weeks of reality TV!

Its time to start acting. Literally. Like in Hollywood. Be a TV star in your home town. Get your facility on local TV or radio. Lets get our state and national associations to do public-image branding spots in select markets. Get every self-storage operator possible to advertise on TV or radio. Do we want to let Storage Wars (or the next storage-related TV show) define who we are, or do we want to define who we are?

As someone who hopes to be in the self-storage industry for a long time to come, I say its time to take charge of our own destiny and create the future we want. I am absolutely convinced mass-broadcast media is the best way to do that, whether its locally or regionally, statewide or nationwide. Yes, we need rentals today. Yes, we need to lease up our facilities in the short term. But we all have to adopt a more long-term strategic mindset, one that drives us to build public education into our marketing.

We can create demand for self-storage. Once we do, maybe instead of just one out of every 10 Americans using self-storage we can bump that statistic up to two out of 10, then three. What would five out of 10 Americans using self-storage do for our industry? Where theres a will, theres a way. Where theres a wont, theres an excuse.

Lets look for ways, not excuses. Id love to hear your thoughts. Please add your comments to the blog.

Texas Self Storage Association Hosts Webinar on New Lien Law

Article-Texas Self Storage Association Hosts Webinar on New Lien Law

On July 26, the Texas Self Storage Association (TSSA) will host a webinar for its members on the states new self-storage lien law and other legislation that affects facility operators in the state. Presented by TSSA legal counsel Connie Heyer of Niemann & Heyer LLP, the webinar will take place 10 to 11:15 a.m. The cost is $25, and registration can be completed www.txssa.org/formstack.

Last month Texas Gov. Rick Perry signed a bill that modernizes the states 30-year-old self-storage lien law. The TSSA played an active role in this years legislative session to support changes to the Chapter 59 foreclosure process affecting self-storage operators in the state.

The upcoming webinar will explain what Texas operators need to do to comply with the new law, which goes into effect Jan. 1. Attendees will learn:

  • An overview of this years legislative session
  • How a self-storage operations are affected by the change
  • What must now be in lease documents as a result of the new law
  • Other changes to existing laws or new laws that affect a self-storage operation

Heyer is considered an expert on Texas self-storage law. Together with Larry Niemann, she is co-author of the TSSA Goldbook, a guide to laws and regulations affecting the states self-storage owners and managers. The law firm of Niemann & Heyer is also the author of the current TSSA rental agreement and official forms.

A-1 Self Storage Donates to Fresh Start Surgical Weekend for Disadvantaged Children

Article-A-1 Self Storage Donates to Fresh Start Surgical Weekend for Disadvantaged Children

California self-storage operator A-1 Self Storage recently donated money to the Surgical Weekend hosted by Fresh Start Surgical Gifts. During July 16-17, Fresh Start provided free reconstructive plastic surgery to more than 20 disadvantaged children suffering from physical deformities. The children, who come from around the world, were each matched with a surgeon and surgical team, undergoing a flurry of pre-exams, tests and orientation before their procedures.

Fresh Start transforms the lives of disadvantaged infants, children and teens suffering from physical deformities caused by birth defects, accidents, abuse or disease through the gift of reconstructive surgery and related healthcare services. The organizations surgeons, medical teams and other volunteers coordinate six surgical weekends per year.

A-1 Self Storage has 16 locations in the San Diego County area and more than 40 locations statewide. It is the self-storage division of the Caster Cos., a third-generation, family-owned company headquartered in South California since 1959. Caster Cos. develops and manages A-1 Self Storage, A-1 Car Storage and other commercial properties in California. Its portfolio includes more than 4 million square feet of real estate.

Dynamite Blasting Caps Found at Oregon Self-Storage Facility

Article-Dynamite Blasting Caps Found at Oregon Self-Storage Facility

An employee at a self-storage facility in Sutherlin, Ore., discovered detonators for dynamite in a unit Thursday.

Julie Kennedy was cleaning out a delinquent storage unit at Stow Away Mini Storage when she came across a pack of suspicious sticks, which were later determined to be blasting caps for dynamite.

A bomb specialist retrieved the caps from the unit. Police said they will be disposed. The self-storage tenant was identified by police as Jody Martin. Police cited Martin for unlawful use of an explosive.

Sources:

Police Arrest Trio Suspected of Self-Storage Burglary

Article-Police Arrest Trio Suspected of Self-Storage Burglary

Police in Medford, Ore., arrested three men in connection with several burglaries of area businesses including a self-storage facility.

Multiple units at Table Rock Mini Storage on Table Rock Road were broken into last spring. Thieves stole a number of items including a firearm. Other businesses burglarized include four automotive shops and a charter school, where 21 laptop computers were stolen.

Three men have been charged with multiple felonies for the thefts, which occurred in late May and early June. Travis Norcross, 27, was charged with five counts of second-degree burglary, three counts of first-degree aggravated theft, two counts of first-degree theft and a count of theft by receiving. Brandon Lee Smith, 26, was charged with five counts of second-degree burglary, two counts of first-degree aggravated theft and two counts of first-degree theft. Brett Lee Woolley, 21, was charged with second-degree burglary and first-degree theft.

None of the businesses employed surveillance video. Not all of the stolen items have been recovered.

Sources:

Stor-N-Lock Self Storage in South Carolina Sold

Article-Stor-N-Lock Self Storage in South Carolina Sold

Stor-N-Lock Self Storage in Rock Hill, S.C., recently sold to a private investor for an undisclosed amount.

Stor-N-Lock Self Storage has 745 non-climate-controlled units totaling approximately 85,850 square feet. The facility also has a two-bedroom apartment on site. The property offers additional onsite expansion with a total of 6.9 acres. Opened in 1976, Stor-N-Lock Self Storage is located 23 miles south of Charlotte, N.C., and 60 miles north of Columbia, S.C..

Dale C. Eisenman, president and broker in charge of Midcoast Properties Inc., represented the seller.

Locks Hold Their Own in the World of Self-Storage Security: Crime-Stopping and Marketing Power

Article-Locks Hold Their Own in the World of Self-Storage Security: Crime-Stopping and Marketing Power

By Rich Morahan

Self-storage locks with construction and keyway mechanisms provide as much protection and deterrent as other high-tech security items. But for many operators dazzled by the latest technology, locks are just an afterthought. Instead, the lock, particularly a high-security one, should be at the front and center of every facilitys marketing program.

Bill Green has used high-security cylinder locks for more than 10 years at Double J Court Self-Storage in Wickenburg, Ariz. He capitalizes on this in his marketing program. When prospects call, Green and his managers discuss the features of the facility by noting their security first, Let me tell you about our lock system

Double J Courts lock system is the only flush-mount deadbolt-cylinder system in the facilitys market. Green and his team have built their sales message around the locking system, noting its drill- and pick-resistant keyway and unique registered, non-duplicatable key.

Green doesnt emphasize gates or alarms or cameras in his presentation. I tell them we stop thieves at the door. Cameras record crime. This lock stops crime, he says. The lock mechanism is built around 11 rotating disks and a unique key with more than three million usable key combinations. The system was invented early in the last century and continues to prove itself in industries such as trucking, vending and gaming.

Cylinder Disks

Because theres no fast, safe way to bypass the lock, the system Green uses is master-keyed. With three million usable key combinations, Green knows only his master key and the customers registered key can operate the lock. Customers acknowledge the presence of a master key in the lease, and naturally its stored offsite under management control.

In some areas, safety may be a reason to restrict after-hours facility access, but the cylinder system sets a high level of security at the door that works against the odds of potential thieves. Green allows 24-hour access to his site. With the doors secure, we can let them come and go.

During his years in Wickenburg, a resort area in North Arizona, Green has met resistance to a high-security master-key system only once or twice, but then hes also had opposition regarding copying IDs or asking for pictures of renters. If theyre hesitant, maybe theyre not the kind of customers we want, he says.

Security Under the Freeway

Sometimes necessity can create an advantage. Because Hollywood Self-Storage is located under and adjacent to one of Californias many freeways, the local fire marshal required the owners to install a master-key system to provide fast, easy access in any type of emergency or threat situation. Co-managers Roberta and David Colburn have turned this necessity to their advantage.

David, who managed apartment buildings before this facility, builds his marketing around the lock. When I explain how the lock works and the security benefits, our new customers are pleased. Weve never lost one because of the lock, and weve never had a break-in, he says.

Hollywood Self-Storage uses disk locks and padlocks with a hardened steel shackle rather than a cylinder lock. The virtually pick- and drill-proof keyway provides nearly the same level of security as the cylinder lock without requiring new latches. Used in a cylinder-lock system or with padlocks, high-security locks are not passive technology on display, but tools that provide the final barrier against a thief while creating a marketing advantage.

Make the Sale

A high-security lock does require one thing most security devices dontan active and knowledgeable sales team. High-tech security devices such as cameras and access-control gates appear to sell themselves. To get the benefit of a high-security lock system, however, facility management needs to make a commitment to train staff and promote it.

Consider your investment in high-tech security equipment. Without a barrier at the door, access-control systems such as cameras and door alarms can still be compromised. Cameras reassure prospects and customers and deter thieves, but they only record crime, not prevent it. Door alarms announce crime after the fact. Even with a tough padlock or disk lock, a self-storage slide bolt can be cut with a bolt-cutter. Only a cylinder lock stops crime at the door.

As high-tech security becomes more practical and cost-effective, hardware in the form of high-security locks, particularly cylinder locks, is even more important to balance and complement a facility security program. Security is only as strong as its weakest link. No matter how sophisticated, electronic security needs a backstop. Settling on a $5 backstop for a security system is short-sighted and dangerous.

Consider Cylinder-Lock Systems

Both a medium- and a high-security flush-mount cylinder-lock system provides a security level that complements costlier components such as access control, cameras and door alarms. Because the lock inserts into the door, bolt-cutters are useless.

Tubular-Cylinder LockA tubular-cylinder lock uses a circular six or seven pin-tumbler mechanism and a round tubular key. With enough key combinations (typically from 20,000 to 60,000) and quality manufacturing, the lock is much more difficult to pick or drill than a padlock or a disk lock with a standard flat key. Although there are battery-operated tools on the Internet that can supposedly pick a tubular lock, most of these tools are used on vending machines, which guarantee a payoff.

In addition, a drill with diamond tip can drill out the mechanism, but because drilling takes time and makes noise, its rarely practical for a thief to drill out a cylinder lock. Some manufacturers offer these locks with numbered keys, permitting an owner to order a replacement key from the manufacturer to open an abandoned or delinquent unit without having a key on the premises.

A high-security cylinder lock goes beyond the tubular mechanism and is based on a series of rotating detainer disks. The detainer-disk system has more than three million usable key combinations, and unlike the tubular type, there are no mechanized picking tools available on the Internet. Because of its hardened steel front and a steel internal disk, the detainer disk lock is also virtually drill-proof. This is the type of lock used at Double J Court, Hollywood Self-Storage and other high-security facilities around the country.

Differentiate Your Facility

Dont be dazzled by technology. A break-in must eventually be stopped at the door. High-security cylinder locks, disk locks or padlocks will complement the technology-based elements of your security system. High-security locks are a one-time expense. Most operators lease them for free or charge a $5 or $10 administrative fee and deposit to their tenants, keeping the deposit if the renter doesnt return the key. The lock usually pays for itself after two or three turnovers. At a relatively low cost, high-security locks provide active hardware security and a visible tangible market advantage in competitive markets.

After assessing electronic security for your facility, dont neglect to take a look at the high-security lock options offered by your lock manufacturer. Ask for a lock with more than 50,000 usable key combinations or, preferably, more than a million, built around a keyway that cannot be compromised by Internet-available picking tools or a 48-inch bolt-cutter. For a small incremental cost, you can move ahead of your competitors, attract security-conscious customers and keep your facility out of the headlines.

Rich Morahan frequently writes articles and conducts seminars on security for a number of industries. To reach him, call 617.240.0372; e-mail [email protected] ; visit www.rmorahan.com.

ISS Blog

Help Pick the Theme for an Upcoming Inside Self-Storage Expo on Self-Storage Talk

Article-Help Pick the Theme for an Upcoming Inside Self-Storage Expo on Self-Storage Talk

If you had to take one sentence and tell someone what your job in self-storage was all about, what would you say?

I know it's an abstract question, but it's being discussed right now on Self-Storage Talk, the industry's largest online community. Members are talking about which facets of self-storage are most important to them. Though Inside Self-Storage's team is primarily focused on getting ready for the upcoming fall 2011 ISS World Expo, Oct. 4-6 in Tacoma, Wash., we're already bandying around some ideas for a theme for the 2012 spring show in Las Vegas. And that theme has to come from you, the audience.

Based on feedback, the ISS team knows the next Vegas world expo has to be truly international. It must have a strong speaker and vendor presence from outside the United States. But beyond that, we also want to focus on the themes that are most important to those of you in the trenches. Here's what we've heard so far:

Member LauraGVAZ - "I help people with storing items usually after a major life change, so I become someone to listen to them vent, or cry. But when they leave my store they have stored their belongings and will feel better."

Member MamaDuke - "Marketing myself and my company to the masses by providing superior customer service and a property to be proud of."

Member Tall Terri - "Helping make a difference in someone's life. Good changes as well as bad!"

What's your sentence? What theme best encompasses why you do what do? Visit the thread and share with the community. You must be a registered member to post, but if you're not, registration is free, easy and can be done at http://www.selfstoragetalk.com/register.php.

Extra Space Storage Holds Conference Call, Releases Earnings for Second-Quarter 2011

Article-Extra Space Storage Holds Conference Call, Releases Earnings for Second-Quarter 2011

Extra Space Storage Inc., a self-storage real estate investment trust, will release its financial results for the three months ending June 30 on July 28 after the market closes.

The company will host a conference call at noon ET on July 29 to discuss the results. Hosting the call will be Spencer Kirk, CEO and chairman, Kent Christensen, executive vice president and chief financial officer, and Karl Haas, executive vice president and chief operating officer.

During the call, company officers will review second-quarter performance, discuss recent events, and conduct a question-and-answer period. The Q&A will be limited to registered financial analysts. All other participants will have listen-only capability.

To participate in the call, dial in at least five minutes prior to start time. The phone number is 866.362.4831 for domestic callers and 617.597.5347 for international callers. The conference ID is 48674800 for both.

A recording of the call will be available through Aug. 29. The phone number to access the playback is 888.286.8010 for domestic callers and 617.801.6888 for international callers. The conference ID is 81454121.

The conference call will also be accessible online through the Investor Relations page at Extraspace.com. To listen to a live broadcast, go to the site at least 15 minutes prior to the scheduled start time to register as well as download and install the necessary audio software. A replay of the call will be available on the website for 30 days.

The full text of the earnings report and supplemental data will be available immediately following the earnings release on the company's website.

Headquartered in Salt Lake City, Extra Space is a real estate investment trust that owns or operates 860 self-storage properties in 34 states and Washington, D.C. The company's properties comprise approximately 550,000 units and more than 60 million square feet of rentable space.