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HomeManagement and Operation

Management and Operation

As the self-storage industry evolves, day-to-day operation requires a different set of skills that includes customer-service savvy, legal know-how, and sales and marketing finesse. Operators must also define their markets, determine rental rates, choose effective advertising, and understand online marketing ... all while keeping an eye on the facility’s bottom line.

Highlights
The Cost of Doing Business: The Need for Fees in Self-Storage
Sep 17, 2021
It takes money to operate a self-storage business, and sometimes costs must trickle down to the customer in the form of fees. By charging for things outside the rental space, you can provide a better tenant experience while minimizing your expense...
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