In this video, filmed at the 2015 Inside Self-Storage World Expo, Greg Ellsworth, president of the Self-Storage Consulting Group, talks about new technology tools self-storage operators should consider implementing. He discusses which products and services have been added at the properties his company manages, and how staff and customers have benefited from them. He also offers advice to other operators who’d like to add more technology products and services to their operation. For a complete ISS Expo overview, be sure to view the official ISS image gallery and read this article recapping the event.