Valet Self-Storage Startup Closetbox Continues to Expand Into New U.S. Markets

Update 1/8/18 – Closetbox recently added 10 new markets in nine states to its service area. The markets are Baton Rouge, La.; Canton, Ohio; Central Pennsylvania; Chattanooga, Tenn.; Durham, N.C.; Huntsville, Ala.; Jackson, Miss.; Knoxville, Tenn.; and Tulsa, Okla.

In Pennsylvania, the company has opened a warehouse at 1074 E. Main St. in Mount Joy that will serve as the storage facility for customers residing in Camp Hill, Hanover, Harrisburg, Hershey, Kutztown, Lancaster, Lebanon, Reading, York and surrounding areas, according to the source.

Closetbox now serves 88 markets in 38 states and Washington, D.C. It has 206 locations comprising more than 26 million square feet of storage space.

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10/27/17 – Closetbox is now offering valet self-storage services in Fayetteville and Goldsboro, N.C., and Wilkes-Barre, Pa. The two North Carolina markets are near Raleigh, where the company was already providing pickup and delivery service. In Pennsylvania, it also serves the Philadelphia market, according to its website.

“We are excited to join the communities of Fayetteville, Goldsboro and Wilkes-Barre and help people get some valuable time back by providing them with a full-service storage solution,” Mollmann said in a press release.

Closetbox now serves 78 markets in 36 states and Washington, D.C. It has 165 locations comprising 26 million square feet of storage space, according to the release. Items are stored primarily in climate-controlled warehouses. Its service fleet includes more than 3,000 vehicles.

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7/18/17 – Closetbox is now offering valet self-storage services in Des Moines, Iowa, and the surrounding vicinity. Pickup and delivery service extends to suburbs such as Ames, Creston, Marshalltown, Newton, Osceola, Pella and West Des Moines, according to its website.

“We are happy to report that our unique service has taken off across the country like wildfire,” Mollmann said in a press release. “With our success, Closetbox’s continued focus will be offering customers new and innovative ways to store their belongings without the hassle of traditional storage.”

Future initiatives include international expansion and development of a “new digital experience” for customers, the release stated.

Closetbox now serves 75 markets in 36 states. It has 150 locations comprising 10 million square feet of storage space, according to the release. Items are stored primarily in climate-controlled warehouses. Its service fleet includes more than 3,000 vehicles.

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2/27/17 – Closetbox is now offering valet self-storage services in the Greater Chicago area. Pickup and delivery service extends to suburbs such as Evanston, Joliet and Naperville, as well as some Indiana communities, such as Gary and Valparaiso, according to its website.

“Expanding into the country's third largest market took time but was worth the wait for Chicagoans because our best-in-class solution offers a better value than competitive offerings,” Mollmann said in a press release. “Our storage solutions are perfect for this region given the fours-seasons climate and large contingency of urban dwellers.”

Closetbox now serves 64 markets, the release stated.

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11/17/16 – Closetbox is now offering valet self-storage services in the Boise, Idaho, area. Pickup and delivery service extends to suburbs such as Caldwell, Eagle and Nampa, as well as Fruitland, which is 50 miles from Boise. Closetbox is now in 54 markets in 24 states, according to its website.

"Boise has some different market dynamics for our business. It's a bit unlike our typical markets, which have mainly been major metros or big towns just outside of major cities,” Ryan Evans, director of operations, said in a press release. “Everyone here is excited to see how our product and process will be received out here."

Though the company considers Boise and the surrounding region “remote,” its warehouse is strategically located to optimize speed of service. "One big advantage in Boise is that our warehouse is centrally located between Boise State University and the airport,” Mollmann said. “That should speed up our pickup and delivery times for our customers.”

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11/1/16 – Closetbox has continued its aggressive expansion and now offers valet self-storage services in 53 markets in 24 states, according to a press release. The latest cities to receive service include Colorado Spring, Colo.; Las Vegas and Tucson, Ariz.

The Las Vegas operation will serve a wide area stretching from as far south as Boulder City, Nev., to as far north as Summerlin, Nev. "I'm excited about opening Las Vegas. It had been on our radar for a long while, and we were finally able to get all of the pieces in place to start serving the demand for full-service storage,” Mollmann said in a press release. “The response so far has been great."

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12/11/15 – Closetbox, a startup business specializing in valet self-storage services, has expanded operation to 24 markets since launching in Denver last spring. New markets include Atlanta, Cincinnati, Houston, Indianapolis, Los Angeles, New Orleans, San Francisco and Seattle. CEO Marcus Mollmann was able to scale the business quickly after securing nearly $2 million from 21 investors last fall, according to the source.

The expansion includes areas that haven’t experienced much valet-storage penetration, such as Atlanta, Cincinnati, Indianapolis and Northern Virginia. Other metro areas like Los Angeles, San Francisco and Seattle were among the major markets where several valet operators first launched pickup and delivery services in 2013.

Closetbox service differs from that of some valet-storage operators by allowing customers to reserve a set amount of storage space in addition to storing items by the box. Belongings are stored in climate-controlled warehouses. The company’s Denver location comprises 25,000 square feet, which Mollmann equates to around 75,000 to 85,000 square feet for storage purposes or the equivalent of a traditional 1,000-unit self-storage facility, the source reported.

Closetbox uses an online platform that allows customers to schedule free item pickup, print barcodes to affix to boxes and oversized belongings, and keep track of items using a private dashboard. It operates in 24 municipal markets in 11 states and Washington, D.C.