No matter how nice the features and amenities are at your self-storage facility, the most impactful part of your operation is the interaction between the manager and customer. So, how do you leverage your ability to rent units and optimize the tenant experience? Our Self-Storage Mastery DVD 5-Pack focused on sales and service provides expert strategies and techniques that will help you maximize occupancy and income. The bundle includes the following five videos:
- Rent That Unit! Self-Storage Sales Strategies to Seal the Deal
- A Realistic Approach to Self-Storage Customer Service: Cutting Through the Clutter
- The Lost Art of Service: Creating a Magical Experience for Self-Storage Customers
- Top Things Self-Storage Managers Can Do to Increase Facility Revenue Without Even Trying
- Sales and Service Fundamentals for Self-Storage Facility Managers
Additional Mastery DVD sets focus on career development, revenue management and staffing. Visit the ISS Store for full product details. Learn how to increase your bottom line while simultaneously satisfying customers today!