CubeSmart, a self-storage real estate investment trust, received three gold Stevie Awards for Sales & Customer Service during a ceremony on Feb. 21 in Las Vegas. The company was given the top prize for Contact Center of the Year, Customer Service Department of the Year, and Customer Service Training Team of the Year. The annual awards honor achievement in sales, contact centers and customer service.
This is the second consecutive year CubeSmart has won three gold awards. Last year, the company won the top prize for Innovation in Customer Service in addition to being named the top contact center and customer-service department. The only other company to win three gold Stevie Awards in consecutive years is Delta Air Lines Inc., CubeSmart officials said in a press release.
More than 1,500 entries representing numerous organizations, industries and sales executives from around the world were submitted.
"We were nominated alongside a number of tremendously admired companies and are honored and humbled to have once again received three gold Stevie Awards," said Christopher P. Marr, president and CEO of CubeSmart. "We have more than 1,500 CubeSmart teammates who are dedicated to delivering an exceptional customer experience day in and day out through unparalleled service and genuine care. To have these efforts recognized is inspiring for us and further solidifies our differentiated service offering within our industry."
CubeSmart owns or manages 532 self-storage facilities across the United States and operates the CubeSmart Network, which consists of more than 800 additional self-storage facilities. According to the Inside Self-Storage Top-Operators List, the company is the fourth largest operator of self-storage facilities in the United States.